Capital Group of Technologies Pvt Ltd Transcription Service we try our very best to provide you with a confidential, personally tailored and professionally completed transcription service. From the beginning of your project to the final product, we provide you with our personal touch!
Our mission is to offer high-quality and cost-effective medical transcription services to our clients in the shortest possible turnaround time.
We presently employs over 180 full time medical transcribers, 65 editors and 12 IT support staff. Each of our medical transcribers has an experience of more than 5 years and editors of more than 10 years in the medical transcription industry. Our transcribers and editors have experience with transcribing almost all specialties. Our IT support staff is well versed with the latest technologies in the industry and has experience adapting our services to numerous EMR and EHR systems.
Our transcription facilities are secure and adhere to HIPAA guidelines. Our facilities are equipped with the latest hardware and software and have Internet and power redundancy.
We have a secure site where you can upload your digital sound files - such as mp3, wav, avi, Real Play, webcast and others.
Clients are assigned their own transcribers and editor to work on the account every day. This ensures that the transcribers become familiar with client’s specific requirements and style of dictation.
Every transcript that is completed by the transcriber goes through a quality check by our experienced editors. It is only after this that the transcript is returned to the client. At this stage, an editor checks the transcription word-by-word against the original dictation.
Transcriptions can be delivered back in MS Word or simple text format to clients. They can also be uploaded directly into the client’s EMR/EHR system
HIPAA, which stands for The Health Insurance Portability and Accountability Act, was formulated to adopt standardized security measures using which it will be possible to protect all the data of the patient from any kind of unauthorized disclosure, made during the electronic data exchange taking place between the two related parties. To protect the data of the patients from any kind of external infringement, we make sure that the Hipaa compliance medical transcription services offered by us have been properly taken care of, so that it can meet the needs and requirement of the HIPAA. Apart from that, we also make sure that the procedures set by us regarding the privacy and security of the data, at our organization, not only meets the HIPAA standard, but also exceed them.
All the facilities, present in our organization, are not accessible by everyone. There are only a set of few employees who have been authorized, by top management of our organization, to access them. To make sure, that these authorized staff makes proper use of these facilities, we have even provided them proper training and made them cognizable to each and every aspect of the services.
HIPAA Compliance Medical Transcription: Each and every one of our incoming ports has been protected. This has been done with the use of filters and firewalls. Apart from that, we make sure that only management and FTP ports are being used for system access. For supporting the client access of the servers, SSL is being used. As such kind of access is being done only with the help of a valid login name and password, so there are no way that these ports can be accessed by any unauthorized person. Apart from that, while sending any file through the internet, we also make sure that it is properly and completely encrypted. This helps us securing the file, from any kind of data hacking and theft.
To make sure that there is no data theft or infringement from our workstations, we have taken a set of precautions. These includes, no floppy or disc drives in the workstations, and each and every aspect of the transcription being exclusively connected to our, very safe and secure, private network. Apart from that, we also make sure that any kind of recordable media devices are strictly prohibited inside our premises.
At CG Transcribe solutions, all the employees working with our organization, for privacy purpose, have to sign a confidentiality agreement. The copy of this confidentiality agreement is even provided to our clients, when asked for. Apart from that, to make sure that all the data and information of our clients is properly secured, we have installed an active security solution, where all our work stations are monitored 24*7*365, that too with the help of fully automated and real time network which even has the feature of instruction detection.
To make sure that the operations are carried out in an efficient manner without being effected, we have put in place a specialized Emergency Contingency plan. Also, to make sure that we do not possess any soft or hard copy of the documents of our clients, after the completion of the project, we erase the soft copies from our workstations and dispose of the documents using the shredders.
All that we have stated above are just brief details of the HIPAA guidelines adopted and included by us in our working process. If you want more information about all the stringent data security and compliance procedures, followed by us, then just contact us directly.
You provide us with the audio files and we take care of the rest!
CG transcribe Solutions Pvt Ltd., almost everything but technical matters such as medical transcription and legal proceedings that will be used in court. We also do not provide on-site transcription. You have to provide your audio file to us via our secure server, your server, or physical drop-off of your audio materials.
We offer general transcription services such as:
Let us help your office to transcribe that meeting, interview, conference, or focus groups. You provide us with the audio files and we take care of the rest!